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Frequently Asked Questions


Our rooms are available for short-term stays as well as medium-term bookings up to a total of three months.

You can reserve furnished room types with sizes between 21 m² and 40 m² on a total of 4 floors. We offer a total of 4 different room categories (studio, business studio, comfort studio, luxury).

Of course, we have a hygiene concept for our hotel with regard to the corona pandemic. Feel free to speak to our staff.

Each room has free access to the Internet. Each room also has a permanent LAN connection, which you can find behind the TV set and which can be used free of charge.

Our hotel has 3 barrier-free public toilets as well as an elevator with which each floor can be reached. Our reception as well as the rooms and bathrooms are also barrier-free.

Check-in on the day of arrival is possible from 4 p.m.

Your room must be returned by 11 a.m. on the day of departure so that the next guest can check in on time. You are welcome to inquire about the possibility of late check-out at our reception. This depends on the occupancy of the room.

Our key safe in the entrance area of ​​the hotel makes it possible for you to check in at night and on public holidays and to receive your room key.

The Groß Karben train station is about a 5-10 minute walk away. The S-Bahn (S6) runs every 15 minutes to Bad Vilbel and Frankfurt / Main Hauptbahnhof. The travel time to Frankfurt, including walking, takes about 30 minutes.
You can also reach Frankfurt city center by car in around 30 minutes.

We offer numerous parking spaces in the underground car park and around the hotel. The parking spaces can be rented for a fee.

We offer our guests a breakfast service. Please understand that we can only offer this to a limited extent in the current corona pandemic. Feel free to contact us if you have any further questions.

Our hotel offers our guests additional services, such as mail service, cleaning and laundry service, membership in the local fitness center, wake-up service, breakfast newspapers or late check-out.

Unfortunately, we do not have our own fitness area in our hotel. However, we offer the possibility to use the fitness studio opposite in the new center in Karben. If you are interested, please feel free to contact us at any time.

In the basement of the hotel you will find a wash-dryer and clothes horse. These are available to all guests free of charge. However, due to possible allergies, we do not provide the detergent.

It is not permitted to park bicycles in your room. Please use the bike racks provided for this in front of the house.

Within walking distance you will find a cinema center, various supermarkets, shops, bakery, swimming pool as well as drugstores and numerous restaurants.

Out of consideration for all of our guests, pets are unfortunately not allowed in the building.

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